Sonic Fireworks - Web Help

If you want advice on how to get the best from our web site feel free to call us on 08000 969 444.

Please choose what you would like help with;

Help with viewing Video Clips

Flash 6 video.
We decided to produce our video clips in this format because about 90% of browsers have the Flash plug-In already installed. You may need to update to version 6 but this should be done automatically when you try to play the clip. These clips should work with dial-up modem connections, although they may not stream too well as its downloading and the quality is pretty poor.

The video clips on this web site are here to give you a flavour of what we can do. If it is important to you to see our work please contact us and we will send you a video CD-Rom for Windows or Mac OS with lots of higher quality clips in QuickTime 6 format. You can download for free the QuickTime Plug-In from the web for both platforms if it is not already on your system.

Note. All of these Plug-Ins mentioned here are FREE but expect the companies to try and sell you a 'paid-for' upgraded version - YOU DON'T NEED IT - so don't pay for anything, just follow the links for the free player.

Browsers
The video clips have been tested on Internet Explorer 5+ on Windows and Mac OS. In theory everything should work fine with Netscape and Opera but there may be some combinations of plug-In, Browser and OS that might have problems.

Help with other types of Plug-Ins used on this web site.

PDF (Portable Document Format).
Created by Adobe this is a cross-platform document format. We use it to give you download options like downloading our order form, directions sheet and firework handbook pages. Once downloaded you can use the Plug-In or Adobe Acrobat application to print the information out on your own printer.

Note. If you don't have the plug-in or Acrobat installed on your system we advise installing a version from a free CD you get from a computer magazine because the online download is huge and will take a long time over a modem connection. To download the Free Plug-In and Acrobat for Windows or Mac OS click the icon above.